Virtual Agents: Making Customer Interaction on the Web More Personal and Efficient

August 17th, 2010 • no comments

Get the Flash Player to see the Media Player.

Mark Gaydos, VP of Worldwide Marketingof VirtuOz discusses the power of virtual agents and future trends for their use in marketing. Gartner is predicting that the virtual agent market will hit $180M in 2010 and VirtuOz is a provider of the artificial intelligence technology that makes them a leader in the space.